Terms & Conditions.
Payment & Booking
If payment of the final balance is not made as stipulated, The Hive reserves the right to cancel your booking.
Cancellation of Party.
Please notify us in writing (or via email) if you need to cancel your party at the earliest opportunity, or at least 72 hours prior to the party time.
In the event of late cancellation we will endeavour to reschedule the birthday party for a time that suits you.
HOWEVER - No refunds wll be given.
In the unlikely event “The Hive” have to cancel your party, we will make every attempt to provide a suitable alternative date or a full refund including deposit will be given to you.
Special Dietary & Allergy requirements.
We ask parents or guardians to carefully consider their child’s and their guests’ conditions before agreeing their involvement in a party. If a child has any allergies or special dietary requirements you must notify us in advance so we can assess our ability to cater for your party accordingly. However PLEASE NOTE – we may not be able to cater for all allergies.